More than a month after the restaurant put up signs saying it would be closing, Umami Bistro remains open. And it will stay open, according to an employee of the restaurant and the developer who operates the shopping center Umami Bistro has called home for several years.
A woman who answered the phone at the restaurant but would not identify herself said the eatery had “no plan to close at all” last week.
The restaurant also never gave required notice that it would be closing to its landlord, according to America’s Realty President and CEO Carl Verstandig, whose company owns and operates Club Center, located off of Reisterstown Road just south of Old Court Road.
“Their lease is very specific, they would have had to notify us,” he said. “They never gave any of that notice.”
In early April, the restaurant announced that it would be closing its doors, but it remained open. Verstandig said he ate there last week and the restaurant was fully operational.
A Facebook page for Umami has varying reviews, ranging from one star to five. Many customers have posted that the food is great but the service is not. There is also a lot of chatter about the restaurant potentially going out of business.
“Going out of business is good for business,” one person posted.
Some people, such as Chana Friedman, just don’t go because of the service.
“I don’t enjoy their customer service so I don’t go,” she said. “I prefer to give my business to other restaurants that have customer service.”